Frequently Asked Questions

Got Questions? We’ve Got Answers.

  • How often should I get my unit serviced?

    Generally, you should service your unit twice a year, once in the fall and the other in the spring. This will ensure that the parts are functioning, everything is clean and in good condition before use. 

  • Is refrigerant required to make my unit cool?

    Yes, refrigerant is required to produce cool air. Sometimes a unit will leak freon due to a malfunction. To avoid further damage and costly repairs we recommend that your freon be filled to manufacturer's standards.

  • How often should I change my air Filters?

    Your air filters should be replaced every one to three months depending on usage. This is highly important to the performance of you HVAC system.

  • What is included in a summer service?

    Cleans, dust, and removes debris from electrical component department


    Washes outdoor condenser coil


    Inspects indoor evaporator coil


    Checks all electrical components and connections for proper voltage and secured properly


    Inspect all motor and outdoor motors for bearing play and amp readings


    Check freon level and delta t to ensure system is cooling properly and efficiently


    Thermostat setting assessment 


    Safety controls


    Check drip pan and condensation drain lines


    Inspect air flow


    Check for any damage to the A/C unit


    Check filters: Filters are an additional $10/ea.

  • What is included in a Winter Service

    Check thermostat


    Testing of temperature split 


    Check system pressures


    Perform amp draw on all motors


    Rinse condenser coils with water (for heat pumps only) 


    Check evaporator coil (for heat pumps only)


    Clean electrical connections


    Test capacitors & operations 


    Test safety & limit switches 


    Clean burners


    Check heat exchanger


    Inspect pilot system. 


    Check contactor 


    Check filters: Filters are an additional $10/ea.